RAZ Memory Cell Phone

SKU: RAZ Memory
Canada Connectivity:: Rogers; Bell; Telus; etc. (4G,LRT)
SIM card: Nano-SIM
ADD: Wireless Charging Set:   YES (Add $73.15)
ADD: Wireless Charging Stand:   YES (Add $86.45)
ADD: 6-ft Coiled USB Charging Cable:   YES (Add $31.92)
ADD: Vertical Pouch with Belt Clip:   YES (Add $31.92)
ADD: Protective Case:   YES (Add $31.92)
ADD: Wallet Case:   YES (Add $31.92)
ADD: Emergency Contact INFO Tag without Address*:   YES (Add $33.25)
ADD: Emergency Contact INFO Tag with Address*:   YES (Add $33.25)
Required for Online Portal: Caregiver's Name & Email & Phone:
ADD: Screen Protector:   YES (Add $31.92)
Qty: - +
   - OR -   

RAZ Memory Cell Phone

The RAZ Memory Cell Phone is a simple Senior's cell phone for individuals with Alzheimer’s, other forms of dementia and intellectual disabilities. The phone allows people with disabilities to stay connected with friends and family. There are no applications or settings to cause confusion. No notifications or operating system updates. No voicemail. No distractions. Simply tap the picture of the person you wish to call. That’s it. 

Individuals with memory loss may not remember phone numbers or even names. Many of them are not open to new technology and don’t remember how to use a smartphone or even basic cell phones and home phones. Many buttons, options and screens can create a fear of technology and confusion causing individuals with memory loss to stop calling and interacting with loved ones.

The RAZ Memory Cell Phone is a dementia phone that provides the solution! The user simply presses the picture of the person they wish to call. No need to remember names or numbers. And it has a dedicated 911 button to ensure their safety. The phone is perfect for people with dementia and Alzheimer’s.

RAZ Memory Cell Phone


One screen only: The RAZ Memory Cell Phone only has one screen. The user cannot exit this environment.

One-touch dialing: Make calls by touching pictures. Contact names are shown below pictures. Pictures and names are perfect for individuals with memory loss.

Contacts: By default, the RAZ Memory Phone displays up to six pictures of contacts. If memory loss is more severe, the phone can display only one or two pictures.

More contacts: There is an option to expand to twenty-four pictures of contacts. The user must scroll in order to access the additional contacts.

Answering calls couldn’t be easier: When the phone rings, two big buttons will appear. A green one that says “Answer” and a red one that says, “Hang up”. If the caller is a contact, a large picture and name of the caller will be displayed.

Free updates: Enjoy free updates with additional features.

Block unwanted incoming calls: If predatory robocalls calls are a concern, block incoming calls from anyone other than contacts.

Location tracking: Track your loved-one’s location by tracking the phone at no additional cost. The location will be updated every fifteen minutes and is available at any time on the online portal.

Always On: The home screen is always on and the phone ready to use. It will never fall asleep and never lock. The user will not have to remember a passcode.

Press & Hold Buttons: The intuitive press & hold method prevents unwanted dialing.

Dedicated 911 Emergency Button: No need to remember 911 digits. User can simply press, and hold dedicated 911 button. Or, select alternative RAZ Emergency Service to avoid unwanted 911 calls.

RAZ Emergency Service: Manage repetitive 911 calling with the RAZ emergency service. Dispatch agents will know that the caller suffers from memory loss and care givers will be notified of emergency calls by text message.  Unfortunetly this service does not work in Canada as to liability.

Volume rocker : The volume rocker is disabled. Volume is always on maximum.

Large Display: Extra-large and bright 6.3-inch display.

Long-lasting Battery: The RAZ Memory Cell Phone has a long lasting 4,000 mAh battery.

Option to Prevent User from Making Calls: The RAZ Memory Cell Phone can be limited to receiving calls. In advanced stages of memory loss, users may forget their contacts or forget that they made a call just minutes ago. The ability to limit calls to incoming calls only, addresses this challenge, while ensuring that the person can be reached by their loved ones and call 911 in case of an emergency.

Online Portal: The intuitive online portal allows caregivers to manage contacts including pictures and other options.

Calls on speaker: Place all calls automatically on speaker by selecting an option in the online portal.

Disable power button: Disable the power button, ensuring that the phone is always on and that the user does not inadvertently turn off the phone or go into Safe mode.

Contact whitelist: Create a list of people (other than contacts) that can call the user even if incoming calls are limited to contacts.

Monitor battery and signal strength: Check the phone’s battery and signal strength remotely in the portal.

Wireless charging: If the user has problems with dexterity, charge the phone using the wireless charging set.

The Portal: Caregivers can manage the RAZ Memory Cell Phone through a simple online portal. The portal is used to create and edit contacts, track the location of the phone/user, check the phone’s battery power or signal strength, and select certain options, such as the option to disable the power button or restrict incoming calls to contacts, preventing unwanted predatory robocalls. To access your Memory Cell Phone account – log into the on-line PORTAL.


Operating System: Android 9
Processor: 4×2.0GHz & 4×1.5GHz; ARM Cortex-A53;
Memory (RAM): 3GB RAM
Internal storage: 64GB
Expandable storage: Up to 64 GB with memory card
Battery: Battery size: 4,000 mAh
Display: Display: 6.5″ IPS LCD; 720 x 1600 Resolution
Design: Dimensions: 163.9mm Height; 75.5mm Width; 8.4 mm Thin; Weight: 185g; Ports: Micro USB
Connectivity USA: Carrier support: Unlocked for T-Mobile, and other GSM networks such as Mint Mobile, Straight Talk and Metro by T-Mobile.
Connectivity Canada: Rogers; Bell; Telus; etc. (4G,LRT)

SIM card: Nano-SIM
  Device: Smartphone
  Accessories: Wall charger, Micro-USB charger cable, ear buds, and user guides.


Note: Memory Cell Phone Emergency Contact Info Tag * 

Person’s name (address optional)
Medical condition information
Emergency contact info such as name and phone number

Note: Will only work with Carrier, not on Wi-Fi

RAZ memory Cell Phone for dementia and alzheimer's in action

RAZ Mobility Videos


Imagined emergencies and repetitive 911 calling is all to common for people with Alzheimer’s or dementia. The RAZ Memory Cell Phone Offers a solution. Emergency calls can be directed to an emergency dispatch agent rather than 911. The agent will know that the caller suffers from memory loss and will determine whether to contact 911 guided by this knowledge. Also, text messages will be sent to designated caregivers, providing caregivers the opportunity to cancel the emergency call so that 911 is not contacted.

The RAZ Emergency Service prevents 95% of unnecessary 911 calls.

ADD: Wireless Charing Set

Some seniors have difficulty charging their phone with a charging cable. Inserting the cable “head” into the phone requires a level of coordination they no longer have. These seniors would benefit from wireless charging. Simply place the RAZ Memory Cell Phone on the charging pad and the phone will charge! Wireless Charging Set for Memory Cell Phone

ADD: Wireless Charging Stand

Fast charging solution for the RAZ Memory Cell Phone. Charge your RAZ Memory Cell Phone wirelessly without cables with the Wireless Charging Set. The set allows you to easily charge the phone by simply simply leaning it onto the charging stand. Wireless Charging Set – Stand

ADD: Memory Cell Phone 6-ft Coiled Extension USB Charger Cable

Charge your RAZ Memory Cell Phone conveniently with this coiled 6-ft extension charger cable. The coiled charger cable offers more flexibility due its length and helps users associate the cable with the phone. The coiled USB to micro-USB cable converts USB 2.0 type A male to Micro USB type B cable and can be extended to more than 6 ft.

COILED EXTENSION TO 6 FEET: Starting out at a compact 1.5 ft length, our coiled cable extends out all the way to 6 feet, so you have extra range only when you need it.
Stretch Length: More than 6 ft (1.8 meters). Short un-stretched length and easy stretching to full length provides maximum flexibility. The high quality USB cable complies with USB 1.1, USB 2.0
HIGH-SPEED CHARGING: Thicker cable and quality construction ensure your devices will charge at full speed.

Memory Cell Phone 6-ft Coiled Extension USB Charger Cable

ADD: Memory Cell Phone Vertical Pouch with Belt Clip – Large

Memory Cell Phone Pouch (large) – protect your Memory Cell Phone and carry it around easily. The quality leatherette pouch protects your phone and makes it easy to carry it with you. It offers even a belt-clip. You can close the pouch with a magnetic self-closing flap so your phone is secured. This pouch is intended for the RAZ Memory Cell Phone with a protective case. Memory Cell Phone Vertical Pouch with Belt Clip – Large

ADD: Memory Cell Phone Emergency Contact Info Tag

Attach a tag with emergency contact information to your RAZ Memory Cell Phone. It provides basic information such as name, emergency contact number, and medical condition. The tag consists of sturdy, high-quality plastic, available in multiple colors that will last for years. Your information is etched directly onto the tag.

Please add the info that you would like to be shown on the Emergency Contact Info Tag in the “Add notes” field before submitting your order.
Color: Black (Default), Blue, Red, White
Option: Add address

Memory Cell Phone Emergency Contact Info Tag

ADD: Memory Cell Phone Vertical Pouch with Belt Clip

Memory Cell Phone Pouch – protect your Memory Cell Phone and carry it around easily. The quality leatherette pouch protects your phone and makes it easy to carry it with you. It offers even a belt-clip. You can close the pouch with a magnetic self-closing flap so your phone is secured. This pouch is intended for the RAZ Memory Cell Phone without a protective case. Memory Cell Phone Vertical Pouch with Belt Clip

ADD: Memory Cell Phone Protective Case

Protect your RAZ Memory Cell Phone with this custom-built protective case. The case offers protection from drops and scratches. Memory Cell Phone Protective Case

Reviews for RAZ Memory Cell Phone

Barb Binz – January 8, 2021
I can’t thank you enough for working me to get the phone up & running for my mom. She’s starting to adjust to using it. This phone will help her as she gets flustered with all the options even on a basic cell phone.

Arlene (verified owner) – January 22, 2021
I am so grateful for this phone & the wonderful support staff that helped me with my questions & missteps. Tried out the phone with family members & are anxious to give it to her on Monday, her 92nd birthday. This will be a godsend for her to be able to communicate with her family during these difficult times. Usually there are only 5 stars but would give 10! Thank you for making this a very bright moment. Thank you again.

Daniel – January 22, 2021
I have been looking for a phone that would not confuse my Mother with her dementia. I have not found a phone that would work for her until I found this one. Having the ability to set up and control the phone from the caregiver portal has greatly reduced the time I have to spend dealing with phone issues. My Mother lets me know if she needs to add a number to her list and I can do the from anywhere without having to physically change it on her phone. I also like being able to check the battery level from the portal adn let her know if she needs to charger her phone if she forgets. No more assuming the phone is just dead. The GPS feature also gives me peace of mind to know were she is or if her phone was left somewhere. This is a great solution if you are looking for a phone for your family member with dementia.

Penny – January 28, 2021
I am so very thankful for this phone. It has given my father a sense of freedom again. His confidence in using the phone is phenomenal and we haven’t been able to say that in a while. I am wondering if there is a case that can be recommended that has a cover for the front that will stop accidental calls. PLEASE LOOK AT THIS PHONE FOR YOUR LOVED ONE, YOU WON’T REGRET IT.

Judith Matysik (verified owner) – February 2, 2021
I purchased this phone for my mom who has dementia and was having great difficulty using even her simple flip phone. It is very easy to use and wonderful that I can manage the phone from the portal. I would rate “5” except 1) I assume there is no way to disable the 911 function due to legal issues, but it would be nice if I could since she is in a nursing home and help is always nearby; 2) would be nice to get rid of the message that says “individual’s voicemail has not been set up” since there is no voicemail option (I get calls from my mother’s family asking why she has no voicemail); 3) would be nice to be able to increase the number of rings. It only rings four times and it usually takes her longer than that to get across her room to answer since she doesn’t carry the phone around with her. All in all, though, very happy with this purchase.

RAZ Mobility – February 3, 2021
Thank you for your review!
You’re correct, the 911 function cannot be disable due to legal and regulatory issues. However, we offer the RAZ Emergency Service as an alternative. You can find more details at
As for 2) the voicemail message and 2) the number of rings – these are control day the wireless provider. The number of rings / ring duration can bu adjusted by some of the carriers. Please contact the carrier and request it to be changed.
RAZ Mobility Team

JULIE GREENWOOD (verified owner) – February 17, 2021
This phone is very nice to look at and easy to use. I love that we can limit the calls that my mom receives. She was always so confused by the spam calls about the extended warranty for her car. It’s great that she doesn’t get those anymore. It’s also really nice that she can see photos of my sisters and me to decide who she wants to call.
We have already seen the benefit of the emergency service. It works perfectly when my mom accidently dials the 911 button!
When I purchased the phone, I did so with the expectation that I could limit her repeated calls. I didn’t realize that I would have to remove the programmed numbers from the main screen in order to limit those calls. In a future update, I would love to see an option that allowed me to just put her on a brief pause without having to change the look of her interface.

Jerry Vickery – February 26, 2021
I am pleased with the simplicity of this phone. We have the Verizon version. It is easy to set up, and my wife is learning to operate it better than her previous phone.
However, there are a couple of things I do not like. One, the volume is fixed, and it is too loud for certain situations. Secondly, there is no way to track missed calls, or voice mail.
It would be nice to be able to adjust ring volume from the portal, and also, change the ring tone from the portal.
Another suggestion is to add a locating option to an app that can be easily accessed from my phone, similar to the “find my phone” app that Apple has.

LB – May 12, 2021
This phone solved our conundrum with needing a simple phone for our older guy who now feels reconnected without the barrage of incomprehensible scammers. The tech support and customer service is responsive, efficient and superb

KM – May 18, 2021
I just wanted to say thank you for this product. My mom, who has dementia, broke her hip, got COVID while in the hospital and ended up recovering from both in isolation in a nursing facility. She has been struggling to understand what is happening to her and not being able to be there with her has been a challenge for all of us. This phone has helped her tremendously. She had forgotten how to use a cell phone a long time ago but she can use this phone and it has lifted her spirits to stay in touch and she likes looking at our pictures. It’s such a well designed product and the customer support you offer is very appreciated as well. The staff at the Verizon store wrote down the information because they said they get requests for senior-friendly phones all the time and they don’t sell anything like this phone. The therapy staff at the nursing home commented that they love the phone as well and will be recommending it to other families in the facility.
So, thank you for making such a thoughtful product and know that you have helped my mom tremendously during a challenging time for her.

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