Standard U-Step Neuro

Cueing Module:
ADD: Laser and Sound Cueing Module:
ADD: In Step Home Caddy (accessory basket and tray):
Qty: - +
   - OR -   

Standard U-Step Neuro

The U-Step Neuro Walking Stabilizer was designed to increase independence and eliminate falling among those with neurological conditions.
The leading-edge features of the U-Step Neuro, as compared to other walking aids, make it superior by providing more stability, maneuverability and control.

An advanced walker specifically designed for neurological conditions. Provides greater stability, maneuverability, and control as compared to other walkers. Squeeze one or both of the hand brakes to go and release hand brakes to stop. Our optional Laser & Sound Cueing Module is ideal for those with Parkinson’s freezing.

Press Down Brake Handles

Press Down Brake Handles Ideal for people who cannot squeeze a hand brake. By lightly pressing down the soft rubberized brake handle it releases the brakes so you can go. Simply release the brake handle to stop. 

Middle Bar Braking

Middle Bar Braking An alternative way of operating the braking system is to use the Flip brake Bar. Simply flip it backwards and press down on it to release the brakes for walking. To engage the brakes, simple flip the bar forward. 

Rolling Resistance Control

Rolling Resistance Control Unlike other rolling walkers, you can adjust the rolling speed of the new U-Step 2. Many people find that wheeled walkers roll too fast for them. That is why we engineered a control for setting the rolling resistance. Loosen the set screw and rotate the adjustment lever to the desired amount of resistance, then re-tighten the set screw. 

Spring-Loaded Front Wheel

The patented spring-loaded front caster system glides easily over uneven surfaces, such as indoor molding strips and cracks in the sidewalk. This avoids sudden jolts as well as the need to lift the walker over small obstacles.  Spring-Loaded Front Wheel

Easily Transported

Folding the U-Step 2 is as easy as one, two, three! Lift the release lever by the seat, pull up on the seat support to fold and put it in the car; no bending down to pick it up.  Easily Transported

Laser & Sound Cueing Module

This optional feature is primarily used by those with Parkinson’s freezing but can be used by anyone with an irregular gait pattern. This Cueing Module can help get you started, normalize your walking and increase your stride. Press the red button on the module to project a bright red laser line on the floor to guide your step. You can also turn on the sound feature to set a beat pattern for walking speed.  Laser & Sound Cueing Module


Standard (5’2”-6’1” tall) 22” seat height; handgrips up to 38.5”
Small (4’6”-5’3” tall) 19” seat height; handgrips up to 35.5”
Tall (5’10”-6’6” tall) 22” seat height; handgrips up to 41.5”

Weight: 30 lbs.
Dimension: 38 × 25 × 11 in

User Guide



ADD: Laser & Sound Cueing Module

Clinically proven to reduce Parkinson’s freezing and falls. The Laser & Sound cueing module can help get you started, normalize your walking and increase you stride. Press the red button on the module to project a bright laser line on the floor to guide your steps. You can also turn on the sound feature to set a beat pattern for maintaining a steady walking speed.

Laser & Sound Cueing Module

Weigth: 1 lbs.
Dimensions: 6 × 4 × 4 in

SKU: US-LA2-RED - Red Laser
SKU: US-LA2-GREEN - Green Laser


Easily carry things in the large wire basket and safely carry food, beverages and more on the multi-purpose tray. This accessory is mounted on a slide system so that you can pull it close to you for easy access and you can push it out of the way for sitting on the seat. Mounted high for reduced bending.


This item fits U-Step Neuro walkers with serial number beginning “U3—-” (produced since 2016). The serial number may be found on the top or front side of the black box under the seat where all four braking cables enter.


Weight: 7 lbs.
Dimensions: 20 × 16 × 10 in


Standard U-Step Neuro


Why is it easier to maneuver with the U-Step?

Seven wheels allow you to swivel and manage uneven surfaces with more stability than standard walkers can offer. The U-shaped base promotes better posture by reducing the tendency to lean forward when walking. 

If the U-Step rolls so easily, might it roll away from me?

Two features prevent that from happening. The hand brakes are configured as “pull-to-go”, in contrast to typical hand brakes. Also, a set of variable-resistance pads regulate the two large wheels on the base, according to the needs of the particular patient. 

Is the U-Step only intended for Parkinson’s patients?

The U-Step offers more stability for anyone who requires a walker. Those with conditions such as Parkinson’s, MS, stroke, Ataxia or PSP often find that the U-Step is the only walker that provides maximum mobility for them.

How is the U-Step 2 different from the original U-Step?

The U-Step 2 uses larger front casters to better manage uneven surfaces. It also folds and unfolds with a single latch instead of two levers, and it weighs three pounds less. We modified several other features, but the essential U-shaped base design and dimensions remain the same. 

Do I need the LaserLight option? How does it help?

The LaserLight addresses a particular symptom: freezing gait, a condition often associated with Parkinson’s patients that inhibits leg movement due to neurological rather than muscular factors. The laser projects a bright line on the floor; this visual cue provides a stimulus that overcomes neurological-based freezing in most cases. 

Is the U-Step 2 suitable for someone 4’9” tall?

For those who require it, we offer the original U-Step built with a special frame that provides a lower seat and handlebar height range. While the standard 22-inch seat height helps the user stand up more easily, people with shorter legs may not be able to place their feet on the floor when seated at that height. The lower seat height of 19.5 inches accommodates someone whose lower leg length (from the heel to the back of the knee) is less than 18 inches. 

Is the U-Step 2 suitable for someone 6’5” tall?

We offer a customized handlebar that extends the maximum grip-to-floor height from 38 inches to 41 inches. We also offer a customized seat with larger dimensions than the standard seat. I mentioned the U-Step to my physician, but s/he is not familiar with the model. 

Will Medicare or insurance cover any of the cost?

Medicare reviews each patient’s medical condition to determine whether the U-Step and U-Step 2, classified as advanced walkers, will provide mobility that a standard walker cannot provide. The criteria include “severe neurological disorder or other condition restricting the use of one hand”. Other insurance plans may use the same criteria, or they may offer greater coverage, depending upon the particular plan. 

The two rear wheels are not level with the other wheels. Is that normal?

That is by design. When walking on ramps or uneven surfaces, the rear wheels stabilize you without hindering your progress. Their spring-loaded mounting can be locked, according to the user's need. 

How do I change the original U-Step LaserLight batteries?

The battery compartment inside the basket unscrews to open. Use two AA alkaline batteries oriented in the proper direction.

How do I change the original U-Step caster wheel?

Over time, accumulated carpet fibers or pet hair may inhibit one or more caster wheels. In-Step provides replacement wheels for a modest charge. To remove a wheel, use a hammer as you would to remove a nail. To insert a wheel, apply force with a tool such as a rubber mallet.

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