RAZ Memory Cell Phone Canada
RAZ Memory Cell Phone Canada
RAZ Memory Cell Phone Canada
RAZ Memory Cell Phone Canada
RAZ Memory Cell Phone Canada
RAZ Memory Cell Phone Canada
RAZ Memory Cell Phone Canada portal
RAZ Memory Cell Phone Canada
RAZ Memory Cell Phone Canada
RAZ Memory Cell Phone Canada
RAZ Memory Cell Phone reminder
RAZ Memory Cell Phone Canada settings
RAZ Memory Cell Phone Canada settings
RAZ Memory Cell Phone Canada settings GPS
RAZ Memory Cell Phone Canada settings reminder
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RAZ Memory Cell Phone CanadaRAZ Memory Cell Phone CanadaRAZ Memory Cell Phone CanadaRAZ Memory Cell Phone CanadaRAZ Memory Cell Phone CanadaRAZ Memory Cell Phone CanadaRAZ Memory Cell Phone Canada portalRAZ Memory Cell Phone CanadaRAZ Memory Cell Phone CanadaRAZ Memory Cell Phone CanadaRAZ Memory Cell Phone reminderRAZ Memory Cell Phone Canada settingsRAZ Memory Cell Phone Canada settingsRAZ Memory Cell Phone Canada settings GPSRAZ Memory Cell Phone Canada settings reminder

RAZ Memory Cell Phone Canada

RAZ MobilitySKU: RAZ Memory
Price:
$494.99

Description

Now with Remote Manage and Video Calling.  Easy-to-use, groundbreaking cell phone for people with memory loss, Dementia, Alzheimer’s or seniors who prefer a simple experience.

THE RAZ MEMORY CELL PHONE REDEFINES “EASY-TO-USE”

The RAZ Memory Cell Phone ensures that seniors with dementia stay connected with their loved ones whether they are at home or away from home!

THE PHONE FOR DEMENTIA, ALZHEIMER’S AND SENIORS

The one-touch dial picture phone is relentless in its focus on simplicity. It consists of one primary screen, and one screen only. The screen includes 3 elements:

  • Photos and names of up to six contacts (with an option for up to thirty);
  • A dedicated button to contact 911 or the alternative RAZ Emergency Service (requires subscription);
  • The time, remaining battery power, and signal strength.
Memory Cell Phone app

That’s it! There are no applications or settings to cause confusion. No unwanted notifications or operating system updates. No voicemail. No distractions. Simply tap the picture of the person you wish to call. That’s it.

REMOTE MANAGE – EMPOWERING CAREGIVERS

Remote Manage provides caregivers the unprecedented ability to remotely manage ALL aspects of their senior’s cell phone through a simple app. The app are used by the caregiver to create and edit contacts, send the senior reminders, set up hours during which the senior cannot place calls, track the location of the phone/user, check the phone’s battery power or signal strength, select certain options, such as the option to disable the power button or restrict incoming calls to contacts, preventing unwanted predatory robocalls, and much more. Remote Manage can be used by caregivers from anywhere in the United States or Canada; changes made with Remote Manage are reflected on the RAZ Memory Cell Phone right away.

Remote Manage allows one caregiver to manage multiple RAZ Memory Cell Phones.  Thus, for example, a daughter can manage phones for two parents.  And it allows multiple caregivers to manage one RAZ Memory Cell Phone.  For example, two adult siblings can manage their mother’s RAZ Memory Cell Phone. 

Apple Store   
Memory Cell Phone app

NOW WITH VIDEO CALLS

In addition to voice calls, the RAZ Memory Cell Phone now supports video calls.  Any contact can easily video call the senior using the RAZ Care app.  From the senior’s point of view, the incoming video call looks just like a regular phone call: the senior simply taps “Answer” to start the video session.  The senior does not have to tap on any links or open any apps. In fact, there is no additional complexity added to the user experience at all!

Video calls allow a more intimate connection between the senior and the family member, which may help reduce loneliness.  According to the National Institute on Aging the health risks of prolonged loneliness is equivalent to smoking 15 cigarettes a day!  If nothing else, seeing the faces of family members, such as children and grandchildren, will make the senior feel better.

To be clear, the RAZ Memory Cell Phone initiates and receives voice calls, and can receive, but not initiate, video calls. 

RAZ MEMORY CELL PHONE FOR DEMENTIA, ALZHEIMER’S AND SENIORS IN ACTION

FEATURES

  • One screen only: The RAZ Memory Cell Phone only has one screen. The user cannot exit this environment.
  • One-touch dialing: Make calls by touching pictures. Contact names are shown below pictures. Pictures and names are perfect for individuals with memory loss.
  • Contacts: By default, the RAZ Memory Phone displays up to six pictures of contacts. If memory loss is more severe, the phone can display only one or two pictures.
  • More contacts: There is an option to expand to thirty pictures of contacts. The user must scroll to access the additional contacts.
  • Answering calls couldn’t be easier: When the phone rings, two big buttons will appear. A green one that says “Answer” and a red one that says, “Hang up”. If the caller is a contact, a large picture and name of the caller will be displayed.
  • Quiet hours: Prevent your senior with dementia from calling specified contacts during certain hours of the day, such as in the middle of the night.
  • Reminders: Set reminders that will appear as sticky notes on the RAZ Memory Cell Phone, with the option to also create audio reminders.
  • Low battery text message: Caregiver can receive a text message when the battery of the RAZ Memory Cell Phone is less than a specified amount.
  • Auto-answer: Incoming calls will be answered automatically, without pressing “Answer”.
  • Auto-lock: To save battery, display will go dark after 2 minutes, and wake up with movement.
  • Charging reminders: When battery is low, senior will receive a reminder to charge.
  • Block unwanted incoming calls: If predatory robocalls calls are a concern, block incoming calls from anyone other than contacts and selected numbers.
  • Location tracking: Track your loved-one’s location by tracking the phone at no additional cost. The location will be updated every fifteen minutes.
  • Always on: The home screen is always on and the phone ready to use. It will never fall asleep and never lock. The user will not have to remember a passcode.
  • Call history: Check the senior’s call history.
  • Press & hold buttons: The intuitive press & hold method prevents unwanted dialing. Other button activation options are available as well.
  • Dedicated 911 emergency button: No need to remember 9-1-1 digits. User can simply press, and hold dedicated 911 button. Or, select alternative RAZ Emergency Service to avoid unwanted 911 calls.
  • Volume rocker disabled: The volume rocker is disabled. Volume is always on maximum.
  • Large display: Extra-large and bright 6.5-inch display.
  • Long-lasting battery: The RAZ Memory Cell Phone has a long-lasting battery.
  • Notification of 911 calls: Up to 3 people can receive a text message alert when senior calls 911.
  • Hear name of caller: The RAZ Memory Cell Phone will speak the name of the caller when there is an incoming call.
  • Option to prevent user from making calls: The RAZ Memory Cell Phone can be set to receive calls only, while providing the senior the ability to call 911.
  • RAZ Care app: The intuitive app allows caregivers to manage contacts including pictures and other options.
  • Calls on speaker: Place all calls automatically on speaker.
  • Ringtones: Change the ringtone and ringtone volume.
  • Disable power button: Disable the power button, ensuring that the phone is always on and that the user does not inadvertently turn off the phone or go into Safe mode.
  • Contact allow list: Create a list of people (other than contacts) that can call the user even if incoming calls are limited to contacts.
  • Background: Change the RAZ Memory Cell Phone’s background to either white or black, whatever works better for the senior’s eyesight.
  • Monitor battery and signal strength: Check the phone’s battery and signal strength remotely via the app.
  • Wireless charging: If the user has problems with dexterity, charge the phone using the wireless charging set.
  • Free updates: Enjoy free updates with additional features.
  • Announce phone is charging: When the senior charges the phone, it will announce “phone charging”
  • Special low vision and tremor mode: Everything is much larger for users with low vision or hand tremors. Customize the color scheme of contacts for users with vision loss.

Auto Answer

If you believe that your senior may be experiencing an emergency, activate the Auto Answer feature in the RAZ Care app.  When you call, the RAZ Memory Cell Phone will answer automatically after 2 or 3 rings and go to speakerphone.  You can then ask your senior if they are alright and need help.  This is a great safety feature if your senior has fallen, or is experiencing another emergency, and can’t get to the phone!  Available at no cost and activated through the RAZ Care app.

SPECIAL MODE FOR LOW VISION, HAND TREMORS, STROKE, OR ARTHRITIS

Many seniors with cognitive decline also experience low vision or hand tremors. Diseases such as glaucoma and diabetic retinopathy lead to vision loss; Parkinson’s disease and strokes can lead to hand tremors. If your senior suffers from vision loss, hand tremors, or arthritis, they can benefit from our special low vision or tremor mode. With this mode activated, all the contact pictures are replaced with much larger icons, which can be customized in whatever color scheme helps improve the senior’s vision the most. Instead of up to six contacts per page, this mode supports only two, making them much easier for those with hand tremors or vision loss to both see and tap. The emergency button, Answer button, and Hang-up buttons are also much larger.

SPECIAL MODE

Special low vision

SPECIAL MODE

Hand tremor mode

Memory Cell Phone Accessories

  • Phone Wallet Case Black
  • Protective Case
  • Wireless Charging PAD
  • Phone Emergency Contact Info Tag
  • Vertical Rugged Pouch - Large
  • Memory Cell Phone Screen Protector
  • Wireless Charging STAND
  • Slinger Lanyard

Required Information

  • Caregiver Name
  • Caregiver Phone
  • Care Giver e-mail

    Reviews for RAZ Memory Cell Phone for Seniors

    1. Mylinda Moore (verified owner) – 

      So far we are loving Mom’s new RAZ phone. I can control everything from my app but she can use her phone to call her contacts. She was having trouble operating her regular cell and this is so simple and easy to use. I’m able to get in touch with her more often now than before.

    2. Michael Rogers (verified owner) – 

      My wife hasn’t used a cell phone for years due to dementia and recently stopped using our landline. The RAZ Memory phone has given her a small amount of independence and has opened her world up for communicating with friends and family again. It has also allowed me to cancel the landline. It is exactly what I was looking for and I highly recommend!

    3. Kristie (verified owner) – 

      I wanted to tell you how unbelievably fabulous this phone is!! I just purchased one for my mom a couple of weeks ago, and it is everything you advertise it to be. The ease, simplicity (which is so necessary), and the mobile app for the caregiver is a perfect combination. There is just no downside! We have been dreaming of a phone like this for over 8 years since my father passed.

      Thank you for your innovation and for improving the lives of so many seniors. I have already referred two of my friends to get it for their parents.

    4. Gary Martins (verified owner) – 

      Solved so many issues for our family Truly easy to operate and set up caregiver. Support is fantastic Have shared it with many people.

    5. Kari (verified owner) – 

      Grandma needed a phone that she could call her kids and her grandchildren. We got this phone for the ease of use. The first night she had it she was able to call us and let us know the phone was working. It is automatically on speaker for her, and it is nice and loud for ringing. She had no trouble using the phone at 96 years old. Transferring the phone to Verizon was very simple. I am recommending this phone to anyone who needs a phone that their family member can easily use. Adding phone numbers and pictures took a few seconds from the app.

    6. Jean (verified owner) – 

      This phone is awesome — took a little bit for me to get it set up — other than that, it is AWESOME!!! My mom is not technical savvy — and this phone will be super easy for her to use. I love being able to have pictures for her to select from instead of reading a name. Best feature is being able to control who can call and who cannot — this is great as my mom loves to talk on the phone and would talk to anyone — and sometimes answer questions that she should not answer. I really like being able to be notified that the phone is low on battery. That is a super great feature. I also like that it never shuts off — there is no way my mom would figure out how to turn on the phone — yes, another wonderful feature. I have told all my friends with family around the same age as my mom that need a phone about this phone. Thanks for making communicating with an older non-tech savvy person easy.

    7. Charone Lesher (verified owner) – 

      I purchased this phone for my 95 year old father who had become unable to use his iPhone due to too many features and updates which he did not understand. The RAZ mobility phone was easy to set up and the remote access is very helpful. He can no longer get calls from telemarketers/spammers. The only suggestion I have is that the “press and hold for 3 seconds to dial” should be the default. When my dad first got the phone, he “played” with it and repeatedly scrolled through the contacts, accidentally dialing them several times. (At least he learned how to hang up quickly!) I also appreciate the text updates about charging that come from the phone – very helpful.

    8. Jennifer Ray (verified owner) – 

      This is the first phone my husband has embraced since he began suffering from dementia. It works exactly as presented in the description. One touch and he can make or answer a call. He has no voicemail or text messages to deal with. If necessary, incoming calls can be limited or blocked. The caregiver may make choices based on user needs. The RAZ has eliminated his phone frustrations and has eased my mind as I know he can call family or emergency services. I recommend this phone for anyone who needs simplicity. Customer service answered all of my questions prior to my purchasing the telephone. It arrived promptly. I downloaded the app when I placed the order so had contacts, ringtones, etc. ready to go when the box arrived. Had no trouble porting the number from his previous carrier and installing the SIM card for the carrier that I use so that we have one bill. In short, the RAZ has improved our quality of life.

    9. Joy W (verified owner) – 

      My 92 year old mother who hates technology and disliked every cell phone she ever tried LOVES this phone. She easily uses the tap on the picture to make a call feature.

    10. R.B. (verified owner) – 

      Great phone—just as advertised. Superior customer support whenever you need it! Working out just fine!

    11. Stephanie Moore (verified owner) – 

      So far, the cell phone is exactly what we needed for our 96 year old mother. It is SO easy for her to use. She is doing a great job using the phone. We purchased the flat charging bed so that she did not have to find that little plug on the phone. It is great that we can see if she is charging it or not : ) Thanks for such a great phone. Just wish it were not so expensive for the seniors who really need it.

    12. Jo (verified owner) – 

      This is EXACTLY what we have been looking for for our aging mother. It was super simple to set up through our wireless carrier (Verizon) and also simple to set it up for her to use. There are a few things about it that could be improved, but nothing that would make me give it less stars or not recommend it to other people looking for the right phone for an aging or impaired friend or family member. One of the improvements that could be made is battery life, but I highly recommend getting the wireless charging pad. I use the setting to let her know the phone needs charging and it also let’s me know so I can try to get her to charge it or ask one of her home health nurses to charge it when they check on her. The call buttons are very sensitive and we have tried different settings to prevent this, but they just didn’t work for her cognitive ability. So we get a few unintentional calls, but it is not a major problem. Overall, I highly recommend this phone for desperate care takers looking for a form of communication with their loved ones.

    13. Brad (verified owner) – 

      When I ordered the wireless charger I ordered the stand up charger, your support team reached out to me and advised that charger would not work with the wallet type case I had and changed the order to the wireless charging pad. This product works great for my 94 year old mother as she had problems plugging in the phone with her arthritis . Your support team are great. and I’m very happy with the simple operation of the phone it has solved all of problems my mother was having trying to use a simple flip phone. great product.

    14. Barbara Ashburn – 

      We appreciate the simplicity of this phone, now we just have to get my MIL to recognize it as hers. It is much larger than we expected and does not easily fit in a pocket so we are trying to work out someway for her to keep it close. She hasn’t carried a purse in a long time. We are trying a Fanny pack but she doesn’t like keeping it on. The orange cover helps with the miss dials, especially to 911, and for us to find it. Overall, we are very happy with the phone. If we could make changes it would be a slightly smaller phone, the option for the 911 button to be in a different place, and the gps tracker to be more accurate. She is a walker and every 15 mins can be too long.

    15. John (verified owner) – 

      My Mother has Alzheimer’s and is in a nursing home this phone has helped her and me in so many ways .
      The phone itself was a breeze for me to set up and the app just as easy to understand and use.
      There are several different ways to customize the settings to fine tune it for her abilities .
      I’m so thankful for Raz understanding all the difficulties we face with our loved ones with dementia and helping with enriching our quality of life with this product’

    16. Jennifer Byrne (verified owner) – 

      This phone is amazing! It was the perfect solution for my dad who has dementia. He lives in a different state and was struggling using his old phone. This phone saved the day and allows us to communicate easily with him! The caregiver app helps us send reminders and keep him safe! Thanks so much for this wonderful phone! I would highly recommend!!

    17. Angela P Mason – 

      This phone is perfect for elders with Dementia. My mother can still make calls if she wants, but doesn’t have to dial. The only thing I would recommend changing is to make a way to blacken the screen. My mom cannot put the phone in and out of the folding case without pressing buttons. However, if you did make the screen “sleep”, she may never figure out how to turn it back on. The folding case is certainly a great way to prevent pushing buttons. I take it out of the folding case at night to charge it and I put it back in the folding case in the morning.

    18. Darrin (verified owner) – 

      Phone is working great for my 94 year old Dad. He can keep in touch with the family and friend. The only down side was the battery runs down very fast in 114 hours we have him charging the phone every evening and that is working. Thanks

    19. Todd Rogers (verified owner) – 

      This fits the bill!…and the Grandpa. His smart phone was too much and constantly accidentally getting disabled in various ways. This bulletproof phone is the best. All the features are working great. We tried the single tap dialing, but 911 got accidentally called twice, so we changed it to fast double tap. I’ve noticed the GPS tracking can be a bit delayed for some reason. I’ve not looked, but if it’s not on your website anywhere, it would be good to know how much mobile data is needed each month to cover subscriptions for less than unlimited. I just noticed today there’s no touchpad available when calling your cell’s number to get voicemail, so you can’t enter PINs and such.

    20. Louise (verified owner) – 

      Great phone for dementia users. Staff support is top notch. They’ve always done their best to solve a problem. I have the phone set up for restricted dialing (quiet hours) between 9am and 8pm to avoid middle of the night calls to non caregivers. I set up the outgoing msg to say this phone doesn’t monitor the voice-mail & to call again later. I set it up for double taps to call or hang up for less frequent pocket dialing. No speaker phone option but when talking to the “patient,” the speaker is loud enough that the caregiver or nurse can hear me on the other end almost like a speaker call… like if they need to interrupt. The hands-free charging station (sold separate) is much easier to use than having the person delicately plug the charging cord into the phone. After I saw that 9-1-1 staff had returned the patient’s call, I phoned them to advise them that the caller from the # I provided them had dementia. I also gave them my phone number as back up. They were familiar with the Raz phone. Great phone all around & since I already had TMobile service, it’s costing only $10 a month for this extra line. GPS is handy if the phone is lost & still has battery. Call the phone to locate it. I’ve looked — there’s no other phone with these features for those with cognitive Impairment. And yes, there’s a really nice quality book style case to avoid pocket calls. It’s a separate purchase thru Raz along with the cordless charger. Lastly, I set the phone up to hide the dial pad, and only 6 auto dial numbers (with faces) to avoid random calls and scams. No, I don’t work for Raz. I’m caring for someone with advanced dementia who really benefits from being connected to family & friends.

    21. Suzanne Borner (verified owner) – 

      We have been looking and looking for a phone that our 80-year-old developmentally disabled family member with hearing issues could manage and successfully use. A smart phone with all the apps was way too complex and stressed her out. She couldn’t hear on a flip phone. This phone is PERFECT for her needs. She has a large family and a team of people at an agency that help her, so we are using all 30 contact spots. (If there is anything we could ask for it would be to allow more contacts.) She loves the simple green and red steps to follow to answer and hang up calls. She loves that she doesn’t get spam calls anymore. She loves that she just has to look at the front screen to choose her contact instead of having to try to open apps. She loves that I get a notification if her battery is low and can let her know. And she loves that she can hear people on a cell phone again. (I keep it on speaker mode for her, something we couldn’t do with regular Smart Phones because she’d change it.) I can’t believe we finally found a phone that works. It’s a huge relief for her entire family and her friends and staff at her agency. THANK YOU!

    22. Tracie M Banholzer (verified owner) – 

      I recently purchased this phone for my 91 year old Aunt that has Rheumatoid Arthritis, Macular Degeneration along with early onset Alzheimer’s and was struggling with her Android. I think it is a great fit – yet she is still struggling. I think it has more to do with her 91 year old mental capacity than the phone. I would say – it would be nice to remove the Emergency 911 from the home screen. I love how simple it is to use and that we can change how she dials out. Having to touch and hold has eliminated some unnecessary calls. We also went with the tilted charging station and I think this is huge. She definitely struggles with plugging it in and now she can just place it in the cradle.

    23. Vickie P (verified owner) – 

      I am very happy with the RAZ Mobility phone I purchased for my 90 year old mother to use. I appreciate the oversight it gives me so that I can help her to stay in touch with family and friends. One problem that it has solved is that she was often accidentally silencing her prior cell phone so that I was unable to reach her.

    24. Ana G (verified owner) – 

      Hello.
      This is an Excellent product! Your customer service is outstanding! I will highly recommend it to everyone I know with elderly relatives.
      Thank you so much for thinking of our elderly. There is no other phone currently on the market this easy to use.😊

    25. Victoria (verified owner) – 

      Our new RAZ phone is wonderful, my husband has his phone and I have security knowing he will not contact or answer any one not on our pre-set list.

      Thank you RAZ mobility!

    26. Janis B. (verified owner) – 

      This phone is awesome. Best one out there for seniors, handicap or mentally challenged people. My brother loves it. He has a closed head injury with short term memory loss. It works great for him and the info was passed to other client family members.

    27. Sandra H. (verified owner) – 

      I was searching for a simpler solution for my father who is almost 89 years old. He was having difficulty making calls and always seemed to press the wrong buttons and would have people on hold or mute. He had lost the ability to text from his phone already and it was becoming more difficult to make calls. Then I searched on line and found RAZ Memory Phone and watched some videos of how it worked. The caregiver app appealed to me because of all the options and solutions to manage the hours he could make calls to some people. I didn’t mind him calling me at 1:30am thinking he had missed lunch but I’m sure his other friends would have wanted to block him from calling if this became a continual issue. I ordered it and it was delivered on time just like advertised. No trouble to set up and easily to operate! I am also glad I got the phone case to keep him from accidentally hitting the volume or on/off button. This phone has been the answer I was looking for! I really like that I can video call him from the app and also set it to auto answer if he doesn’t respond to my first call Thank you!

    28. Joe K. (verified owner) – 

      Thank you for the fine product. we have it set it up, now we just have to train my wife to use it. She has parkinsons and dementia and is 81 years old.. I’m sure you will be hearing from me should any problems arise.

    29. Karen Lusk (verified owner) – 

      The phone is very easy to use and simple to understand. No usage problems as of yet. The phone was purchased Jan 15, 2024.

    30. Alan Sraga (verified owner) – 

      Excellent product. We wish we would have known about this phone for our mother some time ago. She likes and is able to use it without problems. No need to purchase the protective case when you also purchase the charging pad.

    31. Julie Bovey (verified owner) – 

      The phone is great – my client can actually use it! It’s a little difficult that the battery burns so quickly, but I trust it’s the tradeoff for the phone screen always being “on” for clients to use it easily.

    32. Maria – 

      Wonderful phone for my mom. Easy to use, she doesn’t get confused and she can always connect to who she wants to (and I can block her calling people in the middle of the night). I also do not worry that a scammer will call her.

    33. phil duggan (verified owner) – 

      today is day 1. The phone seems easy and intuitive, but we will know more in the coming days. The app for helping my dad seems very good.

    34. David Traylor (verified owner) – 

      we purchased this phone for my brother-in-law. He is mentally disabled since birth and has cognitive issues where he cannot dial a phone. We tried a conventional phone and he was unable to use as the phone would time out before he finished dialing. He lives alone and this has worked perfectly. He can dial with 1-touch and with the wireless cradle we don’t have to worry about the phone being charged. Recently we received a text that his phone had a low battery and when we visited him we were able to fix the issue. We like this phone. He even likes it and feels more secure since he can dial immediately if needed.

    35. LindyLoo – 

      My husband has slowly advancing Alzheimer’s and lives in an excellent long-term care facility. He always loved talking to me and other family members on his smartphone that he used for more than 10 years. When it finally gave out, he struggled not having a way to call me when he wanted. I found RAZ Mobility and decided it was worth the $350 cost to provide him with a simple phone that his current mental abilities would allow him to independently make and receive phone calls. The RAZ Mobility phone does exactly that. He’s very happy with his new hone which makes me happy. Thank you for inventing this phone for those with failing memory and mental processing issues. It gives my husband a bit of independence in his slowly shrinking world and adds joy to his life and to mine.

    36. Debra DeBruyne (verified owner) – 

      The best phone for people with dementia that keep getting scammed. This phone has been a lifesaver for us. The screen is a bit sensitive, so we do get a lot of calls, but it is getting better. I highly recommend getting the case immediately as that helps. The set up was simple as well. It did stress out our LO the first few days as he went from a flip phone to this but he’s getting used to it. Best decision we ever made.

    37. Danetta Cannady (verified owner) – 

      This phone has been the answer we needed for my 94 yr old mother. She no longer gets the robo calls that were confusing and at times scary for her. I selected the option of press and hold on the pictures so that she doesn’t make accidental calls. It is very easy to set up.

    38. Jeanette Fuselier (verified owner) – 

      This is a great phone for persons with limited vision, hearing and memory. The setup makes so easy for caregivers.

    39. Paula – 

      We purchased the RAZ Memory phone when our mother, who has moderate dementia locked herself out of her apple phone and we lost all photos and contacts which were stored there! Our Mom has been able to use the phone to make calls and to receive calls. The caregiver app has been terrific, enabling us to assist Mom in keeping the phone charged, and to support her in the use of the phone. The support has been wonderful – those taking the calls are knowledgeable, and have each and every time been able to assist us. We found that a charging stand helps manage the short battery charge issue (while our mother was bedridden a charger with a “long” cord was also a good solution). The support is fantastic — I only wish they had later hours for those of us in the pacific time zone.

    40. Tara Englebert (verified owner) – 

      This phone is so easy to use that my non- tech 82 yr old mom with dementia was able to figure out how to use it! This has been a god send, especially with being able to control contacts from my phone. I haven’t seen anything else like this phone on the market. Customer service was also outstanding. I am so happy to have found it.

    41. Stacey – 

      My mom loves the simplicity of this phone. I love the simplicity of the app to control the phone. My mom is still active and we had to figure out how to put the phone in her purse and it not press to make a call. We figured that out and she absolutely loves it!!!! So happy we found this phone for her.

    42. Susan Prater (verified owner) – 

      Finally a phone my husband can use. He loves it.

    43. Amy MacLeod (verified owner) – 

      This is a great phone. I can tell that a lot of research went into designing this phone. It is very basic for the user and the control that the caregiver has is excellent. I would highly recommend this to caregivers that want to provide a simple phone to their loved ones.

    44. Cathy Wagnon (verified owner) – 

      This phone is just what we needed for my parents who are 90 and 91. They are in assisted living with no land line and could not make calls or even answer their cell phone. Now they can call me when they need to. I love being able to control the phone through the app and no more 6 am phone calls because my dad was fiddling with the phone. Setup was simple and customer support was quick and very helpful. Staff at the assisted living said many families are going to want this phone and they were trying to get brochures to pass along.

    45. C Smith (verified owner) – 

      This Raz phone has been a godsend! The features are on point! The auto answer, ability to make a call by touching a photo, and the incoming call restrictions eliminating spam calls, and the lack of unneeded apps make this the perfect phone for my 93 year old mother. Thank you for creating this basic phone!!

    46. Judy Solinski (verified owner) – 

      We got this for my 92 year old mom with MD. Her vision is very poor. She was so excited how large the names were. She can actually see them without her magnifying glass. We got the case in orange so she doesn’t accidentally hit any buttons and can see the bright orange. Works great. We also got the charging pad so she doesn’t have to try to plug in a charger. Worth the little extra cost. We are very pleased with the whole system.

    47. Kellie (verified owner) – 

      My 96 year old mother has successfully talked to me on this phone! More than once! She removed the batteries of her last flip phone and left them hanging out in an attempt to figure out how to use it. The Raz Memory phone allows us to communicate again from 500 miles apart. The best feature for us is automatic answering. After two rings, the phone answers and I just start talking … if she is near the phone she replies and we chat. If not, I call again later. She hasn’t called me yet in real life but she made many practice calls successfully while I was teaching her how to use it. I’m happy with the phone and I’m glad I bought it. Things to Improve: video call quality is glitchy and my mom found it hard to hold the phone where I could see her on camera. We are sticking to voice calls only for now. Another thing that would be nice: allow Quiet Hours to be different for each contact. We all have different hours when we would like to not be disturbed so it would be great if the quiet hours were customizable. Overall, a very helpful device for people with memory and cognitive deficits.

    48. Jenny smith (verified owner) – 

      Such a great phone for my mother with dementia! It works great!

    49. Ed Harcourt – 

      This phone is genius. It was easy to set up. Swap sim cards, install the app on our smartphone, have family send you selfies, upload and off you go. Amazingly easy. The one drawback is that while picking up the phone my mother would accidentally make calls. Which is OK until I found the quiet hours feature. SMS text support was prompt and helpful.

    50. Ann – 

      Easy to use. Care giver gets timely information ie: reminder phone needs charging.

    51. Larry Asher – 

      Kudos to the designers of this phone and software who really thought about the cognitive skills of the user. It’s a superb, almost fool-proof design, and it’s amazing to me that Google and Apple don’t offer versions of the OS with similar features. But, until they do, this is an excellent product from people who treat memory and cognitively challenged people as their main focus.

    52. Jerry Hahn (verified owner) – 

      Mom is 100 and lives in an area where her home phone goes out often. Cell phone is essential. 2 other “senior” or “dementia” phones failed because she couldn’t work them. She can work the Raz phone. She says she doesn’t know what she’s doing, but somehow still manages to make and receive calls because the Raz is so intuitive.
      Also the support team has been absolutely phenomenal in answering questions and helping with phone set up.

    53. John Inholt (verified owner) – 

      This phone is great. I highly recommend getting the case, my Mother when holding it would be touching the screen which made it difficult for her to tap the names. The case made it so her hands were not touching the screen.

    54. Adam Levin (verified owner) – 

      Set up is done from a caregivers phone, not the actual unit, which was confusing at first. After contacting RAZ and getting all set up, I really like the customization through the caregiver app.

    55. Johnnie Herring (verified owner) – 

      Everything about this phone is great. Would recommend. Very easy for the person with dementia. Very easy set up.

    56. Doug McClain (verified owner) – 

      Phone, accessories, and app are all GREAT, have been using for about 4 years now. just ordered a new phone, speedy service and my elderly Uncle with Dementia uses it very often. Besides the product- the customer service was OVER THE TOP OUTSTANDING! Within hours of me ordering a new phone ( old one dropped in toilet) Customer service emailed and texted me to ask clarifying questions on why I needed a new phone, did I need a SIM Card, was the phone functioning. They were not just trying to sell me a product, they wanted to know if the phone had an issue and could they fix it. We corresponded several times and I asked about new features, which they promptly replied and explained. Also providing alternative solutions if required my specific needs. I would give them 6 out of 5 stars if I could. You very seldom get that type of customer service.

    57. Bruce L (verified owner) – 

      I bought this phone along with a case and wireless charger for my brother, who owned an android phone for many years, and who was constantly making the phone inoperable by changing volume, putting into airplane mode, and other settings. Someone (usually me) had to take an hour or two several times a week to drive over to fix the phone so he could use it or so he could hear us or we could hear him. As for the web features of his old phone, he could never get it, despite my creating icons and trying to simplify it for him. This new memory phone takes away all the complexity and his ability to change settings or even turn it off. To make calls he presses a large picture. To answer a call he hits a large green box. It was easy for him to use and learn. I can see a history of his calls. I set the hours when he can only call me, and if he tries to make other calls, a message in my voice reminds him he can call me if there is an emergency. Obviously the people at Raz listened well to users and caregivers, and they nailed a great solution at a really reasonable price.

    58. Tim (verified owner) – 

      I was so glad to find this memory cell phone. It is wonderful and makes things so much easier for the elderly who have trouble using a regular cell phone. It is also great that the caregiver and two others can look at the phones functions and change the setting in the app and see how the person is using the phone. I have recommended the product to others who were unaware that such a phone existed. Great product.

    59. Mary – 

      I tried a cheaper phone called “easyphone”. I basically wasted my money on it. So I did more research and came across the RAZ Mobility phone. It costed more, but it sure did not disappoint! What good is a cheaper phone if you can’t use it! The RAZ works perfectly for our needs! My sister has lost her memory, including how to use a phone. With the RAZ, she doesn’t need to know how to use a phone! We just set it to automatically answer calls and put the call on speaker. It works great! And for making calls, she just pushes the picture and it dials and goes to speaker phone. I am very happy with our purchase!

    60. Pamela Necessary (verified owner) – 

      We purchased this phone for our mother recently and so far it seems to be fine. It is great that there can be 3 caregivers to help manage the phone use. Being able to set quiet hours individually, is also a nice feature. The call history feature is great to monitor use and make sure the phone is being used. We hope it continues to be helpful.

    61. Denise (verified owner) – 

      So far so good. This phone has been an answer to our prayers for my mom with dementia. It is very easy to use. She’s no longer gets spam calls. I like that I can track her and can see when battery is low. The features are just what we needed.

    62. ER (verified owner) – 

      This product fulfills what it is designed for and is great to have for those it is designed for

    63. Molly Joseph (verified owner) – 

      This phone was purchased for my Mom who is 100 yrs old and resides in an assisted living facility. The photos of her contacts are large and the volume for the speaker is good. I appreciate being able to record a daily message for medication reminding. So far, she is adjusting to using it well and we both feel like it is an excellent phone for her at this time.

    64. Margaret Schramm (verified owner) – 

      The RAZ phone has given me peace of mind when I leave my husband for an hour
      or so, because now I can phone him and reach him nearly every time I try. He also
      knows how to reach me easily.

    65. Brett Sparkman (verified owner) – 

      I got this phone for my father. The operation of it is pretty simple. I found it fairly easy to set up. Seems to be working fine for him.

    66. Richard Wilson (verified owner) – 

      I purchased this phone for my wife with memory problems and it is a perfect solution to make it easy for her to contact me, others, and 911 in case of an emergency. Simple to set up and use

    67. Jerry McElvoy (verified owner) – 

      I like having the ability to see calls being made and received. The set up was easy and mom is able to use this phone much easier than her old I Phone. I’m looking forward to the App update where the names and pictures aren’t always on the screen and the screen will go black. She’s always playing with the phone and accidentally calling contacts.

    68. Jane Marquardt (verified owner) – 

      This phone is a great help for my 94 year old mom! She used to be very good on her iPhone, but she has Alzheimer’s now and trying to use her iPhone has been a constant source of stress for her. She is delighted with her ability to simply touch a family member’s face on the screen and reach them. She shows it to everyone she runs into in her assisted living facility and tells them her daughter invented it – and then tells me I should patent it. When I explain that RAZ Mobility most definitely already has the patent on it, she insists I should get the credit. Anyway – all good things to say about this invention!

    69. Louise H. (verified owner) – 

      I am giddy with excitement after receiving and setting up the RAZ Memory Cell Phone for my husband who has dementia/Alzheimer’s. Instead of having to try to remember confusing sequences of buttons to push just to answer or make a call, he can now find the picture of the person he wants to speak to and press the picture to be connected or easily see who is calling. No more trying to figure out how to turn the phone on or how to find a contact or how to answer an incoming call! We were able to keep our current Tracfone pre-paid plan and his telephone number; the set-up was easy, and once the phone was fully charged he was able to place a call by himself as well as answer an incoming call easily. At least for now, I know I can leave the house for a bit, knowing that he can easily phone me if he feels the need. It was very frustrating for him when he couldn’t answer the phone if it rang, or not be able to call someone unless I helped him. I fully recommend this phone to anyone with memory problems.

    70. Joey Colbert (verified owner) – 

      This phone is amazing. The people behind it have thought of everything—things that I wouldn’t have even considered. We purchased this for a family member after he couldn’t figure out how to use his “regular” phone any longer (our finding it with over 200 missed calls and messages!). It turns out that even the RAZ Memory Phone is too much for him. I find it not sitting on the charging pad, the charging pad unplugged, getting calls from him when he didn’t mean to call, etc. BUT he feels connected and likes to see it there on his bedside table. I love the auto-answer feature (as he does, although difficult to get used to on his end), the quiet time option, the limited contacts on one screen, the ease to call. Really it’s a super phone!
      The two times I had to contact customer service during the first week went smoothly and my concerns were addressed swiftly and politely. I highly recommend this phone for those who need it.

    71. Jennifer Wheeler (verified owner) – 

      We were looking for this phone to help my father, who has zero technical skills and severe hand tremors. Living on his own, when the power goes out in his home, he has no way to contact anyone for help. This phone completely solves this issue for us. The picture identifiers are fantastic as he cannot enter numbers, and the ability for me to program, manage calls and add/limit contacts for him is wonderful. I have taken advantage of the ability to push through reminders for him to take his medications as well. The emergency monitoring feature gives me the peace of mind that he can access someone immediately who then contacts me when 911 is not needed. The setup was easy and when I needed to contact technical support to make a slight change, they were quick, very kind and the phone call took less than 5 minutes! I love this phone and would recommend it to anyone looking for help for their elderly parent.

    72. Donald Franklin (verified owner) – 

      The RAZ Memory Phone has reduced my Dad’s level of frustration tremendously. There were too many apps and buttons on his old smartphone that kept him confused.

    73. Paige (verified owner) – 

      I am really pleased with this phone, it has made it much easier for my Aunt to make calls. While there’s no perfect answer to getting an elderly person with Alzheimer’s to use a phone, this one comes pretty close! I especially like being able to add contacts to it remotely. I have also needed to contact customer service twice now and both times they new exactly what to do and were very helpful!

    74. Kelly H (verified owner) – 

      This phone has been perfect for my mother who just could not handle a smart phone and all the screens and options. It is easy to use and not confusing to her. I like that I can monitor it from my phone.

    75. Allyson (verified owner) – 

      Selected the Memory phone for my aunt who has never been tech savvy, as well as experiencing some cognitive decline. This phone is so simple to use! Very basic compared to other senior phones as it basically is “just a phone”, but for a senior who thinks of landlines as “real phones”, and never used email, it is just right. It has the added benefit of allowing me to manage remotely which is great since I live a distance away so when she needs “tech support” from the family she is more willing to reach out since it feels like less of an imposition. It also allows me to monitor when she doesn’t pick up as I can see if she has remembered to recharge, or it the phone has been turned off. (Yes, she is the type who stores her turned off phone in her purse since she isn’t using it) Haven’t changed the settings yet to not turn off as we are encouraging her to take the phone everywhere and don’t want it to ring during church services.

      The wallet case is very useful to prevent accidental dialing. And the power cord designed like a landline coil is genius.

      One improvement request…. the ability to add WIFI signal to improve signal reception. Especially important in assisted living and hospital settings where cell signals may be weak.

    76. Sarah Wiley (verified owner) – 

      I am so glad I found you all! My mom has dementia and was having a harder and harder time with her iPhone. I heard about Raz on an Alzheimer’s zoom meeting. Looked them up and it sounded perfect. I love that I can add numbers for her. I love that I can disable the dial pad. Mom is so happy with it and loved the photographs of her friends and family. I had a few questions while setting up the phone and the help line was very available. Thank you for this phone.

    77. Jennifer Smith (verified owner) – 

      Second time reviewing: My father has had this phone for a year now and we continue to have GREAT customer service and support. It is truly the best phone for him, having dementia. I like that I control the portal (easy to make changes, if needed) and see what’s going on, so no added confusion to him. There’s been some updates within this past year that have been an added bonus.

    78. Shand (verified owner) – 

      This phone overall is great. I bought it for my grandmother who recently was diagnosed with early stages of dementia. Her phone (iPhone) became to confusing for her to use. This phone solved that. It is simple. We did change the tap and dial feature to a tap and hold because she was calling people a little to easily. Even picking up the phone was dialing people. My main complain is the screen is always on. Which In thought is great. But in execution is a little annoying. It can cause unwanted phone calls to people just by putting the phone in a purse or moving the phone from one place to another. It also drains the battery quickly.

    79. Val – 

      I purchased this phone for my mom who has dementia. When her old phone broke, we knew that a new cell would be too complicated for her to learn. She figured out this phone immediately. She called me over and over the first day to tell me that she didn’t understand how to use it, and I had to remind her that she had called me and was talking to me on the phone, so she figured it out just fine. The only issue we’ve had is that my mom likes to carry the phone with her all the time and sometimes leaves her finger on a contact just long enough to dial accidently. We may change how to dial but for now, it’s fine.

    80. Jo Baker – 

      This phone is fabulous for my mom who has dementia. We tried several ‘easy’ and ‘senior’ phones before finding this one. This is the only one she’s been able to use reliably. Being able to control the phone settings from my phone is great; no more deleted contacts or turning her phone off then wondering why it wasn’t working. The phone works well on the T-Mobile network. I had to contact customer service and was shocked to be connected to a person right away. He immediately identified the issue and walked me though how to fix it. The call lasted maybe 5 minutes and there have been zero issues since. I wish we’d found this phone a couple years ago. It would have saved both mom and family members a lot of frustration.

    81. Janice (verified owner) – 

      My family member who has dementia hasn’t had any issues using this phone, and for me, as her POA, it’s terrific! The phone texts me when her battery is at 20%, so I can call her to put it on the charger, and I love that I have control of all the settings (ringtone, volume, etc.) in the app on my phone, so I don’t have to go to her assisted living home to adjust the settings. We’ve only had the phone for a couple of months, but I’m loving it! Also, their customer service has been awesome! I’ve reached out a few times when deciding whether or not to purchase the phone as well as after I purchased it, and each and every time they were knowledgeable and friendly. Kudos to them, as good customer service is hard to come by these days.

    82. Cindy (verified owner) – 

      This phone is a blessing and the ladies at the Emergency Center are so nice when they get the umpteenth call saying he is lost somewhere when he’s actually in a hospital bed. My one suggestion is please get the wallet cover because since the home screen does not time out, we get a lot of misdials while he is trying to put it in his pocket. Hopefully that will be here today. My 87-year-old father-in-law even said, “Why did nobody make this before? I just want to call somebody.”

    83. SHannah (verified owner) – 

      Reviewing after 2 weeks of use. Easy setup and great assistance received. Wish we had gotten this a year ago. My father is able to easily push the images plus the automatic answering to speaker mode is a great help in monitoring his activity.

    84. Joyce Slawson (verified owner) – 

      The Raz Memory Phone works great for my elderly aunt with dementia. She is also technology challenged and only needs a phone to place and receive calls. We have tried many other phones (mostly flip style) and even those were too complicated for her. This phone is wonderful and I would highly recommend it for any senior.

    85. Margaret Rader (verified owner) – 

      This phone is great! My 91 year old husband does not have dementia but he does have limited vision. The RAZ pictures are big enough for him to see.
      He loves the phone and when he was in the hospital he called all the contacts. It does have a rather short battery life (needs charging every night) and I wish we could put it to sleep at night. We haven’t had it long, but so far so good.

    86. KAREN A CAMPBELL – 

      My sister is still adjusting to a different phone, although before she called every day to say the old phone was not working correctly. The family is thrilled with the Raz. No more calls at 5 AM. No more phones that are not charged. No more calling phone numbers she sees on TV to change her medical insurance. We have the 911 by worked well the one time she did it. Highly recommend the phone.

    87. Pete (verified owner) – 

      The RAZ Memory phone is an excellent concept and good implementation of a phone that primarily allows inbound and outbound calls to specific phone numbers which is intended to block scammers as well as make it easy for the end user to contact loved ones, etc.

      It’s the only Android implementation I’ve found that has this capability. You can add more allowed inbound phone numbers but they are “hidden” from the user (which is good) and you can allow a dialing pad to be accessible so the end user can call numbers that are not in the pre-identified allowed outbound phone numbers like maybe a new doctor’s office number. I have one very high priority request: the dialing pad is still under development as of May 2022 and it’s easy to crash out of it so that the end user is unfortunately able to access the built-in Android applications. Please fix the dialing pad so it only allows phone calls to be placed and does not crash out to Android. Fix it ASAP!

    88. JK (verified owner) – 

      The transition to this phone from GrandPad has been tough for my 93-year-old dad, yet with his blindness and hearing loss it was our best option. His two complaints are the location of the 911 button … he keeps hitting it instead of the picture and the volume … there’s no way to adjust it to be louder and he says it’s “tinny” (not an unusual complaint with his hearing issues). I think it will end up working out better. He’s been successful in having conversations w/ his kids, where the other phone would constantly drop.

    89. Steve Snyder (verified owner) – 

      All the features are great. I already got a notification that the phone was at 20% charge, so I called dad and he plugged into the charger. The only downside is the volume level of the speaker phone is weaker than his previous flip phone. I did exit to the LG system and verify all the volume levels were set to maximum.

    90. Lynn Barry – 

      I was shopping for a long time to replace my mother’s cell phone, which she struggled to use and couldn’t remember how to operate. I knew what I was looking for – just had to be a phone. She didn’t really need internet access or a camera, just an easy way to contact family members. Raz Memory Phone was the perfect fit for us. She loves it! All she has to do is touch the photo of my father or one of us four kids (all in our 60’s lol), and we’re there. We bought the charging stand too, so she never has to worry about the battery being low. We set the phone to automatically answer and be on speaker phone, so she likes that she just talks from sitting on the couch, or she can say “coming!” from another room, and we can hear her clearly. There are a lot of other thoughtful features as well, but I’d be going on forever. Customer service has been great when we needed help setting up or had questions on operation. I whole-heartedly recommend the Raz Memory Phone for anyone who has cognitive issues.

    91. Gale Papineau (verified owner) – 

      I am from Canada and, My Dad was diagnosed with Dementia and was struggling with a Seniors Phone that we had purchased locally. With his condition, his cell phone became extremely important to him. Seeing his frustration in trying to use his phone was, heart breaking. I researched throughout Canada with no luck in finding a suitable phone that would work for his needs. After much searching I, finally located the Raz Memory Cell in the USA. It suited all requirement’s that I was looking for. I purchased it and it was a perfect fit! We did have some issues with it but, the Raz Memory Support Team went above and beyond to offer technical and user support. I can’t Thank Alex enough from Raz Support for, his kindness, understanding, patience and, expertise in helping us resolve all issues in Canada. The technology that this phone brings to people with Dementia is Outstanding! This phone, has given back to my Dad, the opportunity to connect with us in away he couldn’t do before. Well Done Raz Memory!

    92. Judy Matysik – 

      I recently returned my mother’s Memory Cell Phone because someone at her care facility had inadvertently exited the app and did a factory reset. Within a week, I had the phone back with the app reinstalled. Not only that, you installed the new version which has great new options AND sent a complimentary wireless charging platform because she had damaged the charger port trying to put the charger in the wrong way. That is customer service above and beyond.
      Thank you so much for your awesome service and great product. It is the only phone my mother with dementia is able to use.

    93. Sandra Brazil (verified owner) – 

      Great phone for those with dementia. Easy to set up from the caregiver portal. Customer Service is great. An improvement would have the phone shut off automatically if not being used since the battery goes down and the phone has to be charged daily.

    94. Bob M. (verified owner) – 

      I found the RAZ Phone easy to get set up and it works as advertised. This will be a big help as my wife has memory problems. Now I feel comfortable being away from her for a while. Thanks.

    95. Eric Yarbrough III – 

      I purchased this phone for my brother who has rapid arm and hand tremors due to Parkinson’s Disease. He also has early Dementia. He is not tech savvy at all. The Raz phone is truly a blessing to him and my family not only because it’s simple and easy to use, but it eliminates the clutter he would have to navigate through using the traditional smart phone. He is proud that he has a device that is fully simplistic and streamlined to his need, but also instills his dignity just by the phone’s impressive appearance. Raz mobility technical support is Fantastic! I have dismissed products from other companies just on the premise of customer support alone, regardless of the quality of product. I was helped by Alex at Raz Tech support. He was extremely knowledgeable, methodical, courteous, and above all, patient. I enjoyed one of the best customer experiences I have had in many months. Kudos to Alex.

    • Operating System: Android 11
    • Processor: 1.8 GHz Octa-Core ARM Cortex-A75; 
    • Memory (RAM): 4GB RAM
    • Internal storage: 64GB
    • Expandable storage: Up to 128 GB with MicroSD
    • Battery size: 4,900 mAh
    • Display: 6.5” Full HD; 720 x 1600 Resolution
    • Dimensions: 160.2 mm Height; 76.7 mm Width; 9.0 mm Thin
    • Weight: 175 g
    • Ports: USB Type-C 
    • Carrier support: Unlocked for GSM networks such as Rogers, Bell, Telus, WIND, Mobilicity, SaskTel and Videotron, etc.
    • Cellular connectivity: 4G VoLTE 
    • 4G LTE Band: 1/2/3/4/5/7/12/17/66/28A/28B
    • SIM card: Nano-SIM
    • Device: Smartphone
    • Accessories: Wall charger, USB Type-C charger cable, and user guides.
    • FCC ID: YHLBLUG71P

    Customer Reviews

    Based on 1 review
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    W
    Walter Mustapich
    Excellent service

    Friendly, courteous, professional. Thank you!!

    Walter, we are so glad this phone is able to help. Please let us know if we can further assistance you.

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